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These are our current charges

Charges for meals and the Tea Box always apply. Charges for all other services only apply if you have been assessed as able to pay.

TYPE OF CHARGE

CHARGE WITH EFFECT FROM 15 JULY 2019

Transport per return

£15.50

Day Care Charges

Day care General per day including meal

£72.10 including meal cost £5.20

Day care High Dependency per day including meal

£92.70 including meal cost £5.20

Care Charges

Home Care per hour single handed

£19.40

Home Care per hour double handed

£38.80

Telecare

Landline based system per week

£4.40

Mobile SOS/GPS per week

£7.69

Medication/Welfare Call per call

£1.78

Meals Charges

Main meal

£5.20

Tea Box

£3.25

Care Package Set up fee

£300.00 + VAT

What we don't charge for

The following services are not charged for:

  • Giving information or advice
  • Assessing your needs
  • Community equipment (aids and adaptations) if it has a cost of less than £1,000
  • After-care services provided under Section 117 of the Mental Health Act 1983
  • Any non-residential Care and support provided to adults suffering from variant Creutzfeldt-Jakob disease
  • Intermediate care including up to six weeks' care, known as Reablement, to help you recover from a major event such as a stay in hospital.
  • Any service or part of service which the NHS is under a duty to provide. This includes Continuing Health Care (“CHC”) and the NHS contribution to Registered Nursing Care.

Breaks in service

We will give you a refund if the break of all your services received is seven days or more. The exception to this is Respite Breaks which will be credited for any length of stay.

  • Breaks start from the first day of missed service
  • Breaks end the day before you next receive service

Service users will not be charged the actual cost of their care that providers charge to the Council, but will instead be charged a notional cost. The notional cost is based on the average cost of call care providers within Buckinghamshire, with a 15-20% reduction to take into account bank holidays and the odd occasion when the service user does not require the service or times when the carer stays for less time than usual.

Examples

  • Going into hospital - If you are in hospital for seven days or more you will get a refund. If you are in hospital for less than seven days you won't.
  • Going on holiday - If you are away for seven days or more you will get a refund. If you are away for less than seven days you won't.
  • Going into residential care for a short period - You will be refunded all the charges for the care you usually have at home. You will be charged separately for this residential care.
  • If your carer does not stay for the full time - If this happens occasionally we will not make a refund. If this happens regularly please tell your care manager.
  • If the carer does not visit at all at the time arranged - If this happens occasionally we will not make a refund.

If you qualify for a break in service please contact your Care Manager. If you do not have an allocated Care Manager please ask for our Community Response and Reablement Team on 01296 383204.

We will adjust the next invoice we process. Please do not adjust your own invoice.

Last reviewed: 18/07/2019

Useful links:Gov UK

Download the Financial Fact Sheet

Download our Charging Policy for Non-Residential Services