Advocacy - what it is/how to access

Independent Health Complaints Advocacy (IHCA)

Independent Health Complaints Advocacy is a free, independent advocacy service that can help you make a complaint about any aspect of your NHS care or treatment. This includes treatment in a private hospital or care home that is funded by the NHS.

The National Health Service (NHS) works hard to treat everyone properly and promptly. Most people using the NHS are happy with their treatment, but sometimes things can go wrong. By raising your concerns you can help put things right and the NHS can learn from your experience.